ICD_Digital Transformation from the Boardroom_Report_August_2020

ICD_Digital Transformation from the Boardroom_Report_August_2020

ICD_Digital Transformation from the Boardroom_Report_August_2020

This report has been designed to provide directors with the key concepts and questions to consider within their organizations, suggestions for where and how to incorporate “digital” into board agendas so as to give it adequate emphasis, and real-life examples of how Canadian boards are working to catch up, keep up or lead in today’s digital business reality.

There are two sides to the digital transformation: the external view, or what it means to your customers, competitors, your overall market; and, the internal view, or what it means to your people, processes, policies, tools. This publication focuses on the latter, the impact of digital transformation of an organization’s back office processes, people and systems.

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